RSA · New South Wales
Get your NSW RSA today. Be ready sooner.
Launching soon — we're seeking registration to deliver nationally recognised training. Complete the course in under 4 hours, on your phone.
Online · self-paced · 18+ · Australia-wide
Built for your phone
No app, nothing to print — study anywhere.
Under 4 hours
Most people finish in one sitting, at their own pace.
18+ · Australia-wide
Online and self-paced, wherever you are in Australia.
New South Wales
RSA in New South Wales
NSW requires a separate competency card from Liquor & Gaming NSW after you complete the course. [VERIFY current process before launch.]
- Complete this RSA course with First Shift.
- Apply for your NSW Competency Card through Liquor & Gaming NSW.
- Once issued, you're cleared to work in licensed venues across NSW.
This involves a separate NSW Competency Card issued by Liquor & Gaming NSW. We’ll guide you through it — but we don’t issue that card ourselves.
How it works
Register your interest
Tell us your state and we'll keep you posted — no payment, no obligation.
We'll let you know
As soon as enrolments open, you'll be first to hear from us.
Study on your phone
The course is built for a phone — finish in under 4 hours, at your own pace.
Be ready for your shift
We'll guide you through exactly what your state needs before you start work.
Most people finish in 3–4 hours.
What you’ll learn
- How to identify the signs of intoxication
- How to refuse service safely and within the law
- Your responsibilities under state liquor law
- How to handle difficult situations calmly
- How to record incidents correctly
- Your obligations as a server of alcohol
Covers the knowledge in unit SITHFAB021 — Provide responsible service of alcohol.
Is this right for you?
You’ll need
- You are 18 or older
- You can read and understand English
- You have a smartphone or computer with internet
- You have about 4 hours of uninterrupted time
Not suitable for
- Anyone under 18
- Anyone without reliable internet access
If you can read this page comfortably, you can complete this course.
What it costs
$24.90 inc. GST
Pay once. No subscription. No hidden fees.
- The full course and all lessons
- All assessments
- Retakes if you need them
- Support by email
No payment is taken while we're seeking registration. Register your interest and we'll let you know the moment enrolments open.
Trusted by hospitality workers across Australia
Coming soon: reviews from our first cohort. We’ll publish real feedback here once students have completed the course — never anything made up.
Questions
- Do I need anything extra to work in New South Wales?
- NSW requires a separate competency card from Liquor & Gaming NSW after you complete the course. [VERIFY current process before launch.]
- How long does it take?
- Most people finish the lessons in 3–4 hours. You can pause anytime and pick up where you left off.
- Can I do it on my phone?
- Yes. The whole course is built for a phone — no app to download, nothing to print.
- Do I need anything else for my state?
- Some states require an extra step after the course — for example, a separate competency card. Your state page explains exactly what's needed, and we'll guide you through it.
- Is First Shift registered to deliver this course?
- We're launching soon and are seeking registration to deliver nationally recognised training. Right now you can register your interest and we'll let you know the moment enrolments open.
Ready when you are
Register your interest and we'll let you know the moment enrolments open.
Got questions? Get in touch.